PwC survey: AI splits workers into four groups, and most are falling behind on training
PwC's 2026 global workforce survey, based on responses from about 50,000 workers, identified four groups in AI use. Nearly two-thirds of respondents have used AI at work, but fewer get training, so companies risk losing their best-prepared employees.
Who is affected and how
- employee
- Do not wait for your employer to provide training; build your own AI skills and document how you use them.
- manager
- Unequal access to training can push the best AI users to leave, so targeted retention is also needed.
- HR professional
- Extending learning opportunities to the majority is one of the most important tasks, because the gap also affects retention.
Sources
- PwC's huge survey of 50,000 workers says AI is splitting employees into 4 distinct groupsbusiness insider · Sep 28, 2026
- PwC's huge survey of 50,000 workers says AI is splitting employees into 4 distinct groups - Business Insiderbusinessinsider.com · Sep 29, 2026
- PwC survey says AI is splitting employees into four operational groups - World Today Newsworld-today-news.com · Sep 29, 2026
- Companies risk losing their most AI-savvy employees while leaving majority behind | PwCpwc.com · Sep 29, 2026
- Companies risk losing their most AI-savvy employees while leaving majority behindpwc · Sep 29, 2026
- PwC: Companies risk losing their most AI-savvy employees while leaving majority behind - IFA Magazineifamagazine.com · Sep 30, 2026
- PwC survey of 49,000 workers finds most are falling behind on AI skills - The Next Webthenextweb.com · Sep 29, 2026
- Workers more worried about economy than AI, PwC research findspwc.co.uk · Sep 29, 2026
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