City & Guilds: human skills shortage grows as AI recruitment tools favour technical skills
A City & Guilds report finds that the shortage of human skills is growing because employers are using AI recruitment tools that prioritise technical skills. The report draws attention to distorted skills expectations.
Who is affected and how
- HR professional
- When configuring AI screening filters, the assessment of human skills should be built in as well.
- job seeker
- Human skills should be documented too, because the algorithm looks for technical keywords.
Sources
- FE News | New City & Guilds Employability Report reveals Growing Human Skills Shortage As Employers Turn To AI Recruitment Tools That Prioritise Technical Skillsfenews.co.uk · Sep 14, 2026
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