Despite the AI boom, US companies keep hiring cheap offshore workers

Aug 29, 2026 · Issue 4 · 2 sources, 2 articles

Fortune reports that US companies continue to hire cheap offshore workers even as agentic AI spreads. An economist singled out customer service roles.

Who is affected and how

employee

In customer service jobs, workers face combined pressure from AI and offshore outsourcing.

manager

Cost optimisation includes the offshore model alongside AI.

Sources

• The AI boom hasn't stopped U.S. companies from hiring cheap offshore workers | Fortunefortune.com · Aug 29, 2026
• The AI boom hasn't stopped U.S. companies from hiring cheap offshore workersfortune · Aug 29, 2026

Machine-generated summary based on the titles and excerpts of the source articles. The facts come from the linked article.